Virtual assistants provide support to their employer or clients in the form of answering emails, transcribing documents, preparing statements and letters, organizing files, coordinating schedules and calendars, making travel arrangements, and generally taking charge of administrative tasks to help a client focus on the other aspects of their jobs (or personal lives).
- Calendar and schedule management
- Answering and directing calls
- File and document organization
- Travel arrangements
- Writing and maintaining records
- Email monitoring and organizing
- Billing and accounting activities
- Examining potential clients, projects, partnerships, etc.
- Maintaining or updating a client’s social media or professional profile
- Phenomenal writing and verbal communication.
- Open and transparent communication.
- Time management and organizational skills.
- Take charge of a situation and organize it for the benefit of a client.
- Knowledge of cloud-based communication technologies like file sharing, password managers, and phone and video conferencing is important.